Cutashape
 
Introduction
Step-By-Step Guide
DrawMyShape Service
Frequently Asked Questions (FAQ)
Available Materials
Privacy Policy
Terms of Service
Trademarks
Links
 
  Introduction ^ Back to Top  
Have you ever thought of ordering 2D parts from your computer at work or at home? Now with CUTASHAPE this is possible. In 3 easy steps you can transform a technical drawing into a 2D part cut out of aluminum, steel, wood or other material.

To start you need a .DXF file created with a drawing software (e.g. AutoCAD®, CorelDraw®, AdobeIllustrator®, etc.) according to our guidelines. You simply upload your file into www.CUTASHAPE.com and choose the material. We will check your file, transform it and automatically quote you a price. It takes you only a few seconds to get there! Pay via wire transfer, PayPal of credit card. It's fast, easy and reliable.

Just try a free test order! Go through the ordering process. At step 3 write “Test Order” in the field “comments”. In this case we will disregard your order and you will be able to see how fast and easy our platform works.

This service is primarily designed for customers using CAD software exporting. For customers not familiar with CAD software we designed the DrawMyShape service. In this case send us a hand-drawn graph via fax or email and we will transform it into a .DXF file. At the time present this service is FREE!

Please note that this is a beta version of our platform. Our goal is to improve CUTASHAPE and make it more useful and accessible to you - our customer. Thus, every feedback will be appreciated.
^ Back to Top



 
  Step-by-step Guide ^ Back to Top  
After you have created the .DXF file of the part proceed as follows:

Step 1

Upload your file into www.cutashape.com. Don't forget to select the scale you used in your drawing from the drop-down menu.

Our software will upload and transform your drawing into a machine language file ready to be used by the cutting machine. This machine language file will be transformed into a vector graphic file (.SVG) which will be sent back to you.


 

Step 2

 

Check for accuracy and choose material and quantity.
Now the part will be displayed on your computer the same way the cutting machine will see it. For viewing you need the free Adobe® SVG Viewer installed on your computer. At this step you should control for accuracy and choose the material (and), thickness, as well as quantity you need. The price will adjust automatically. 

If your part is bigger than the sheets on stock the part dimension will be displayed in red. In case you chose 'custom material' from the drop-down list a text box will appear where you can describe your custom material. In these cases CUTASHAPE will not be able to provide you automatically with a price for your order. Our customer service will contact you via email with a price quote and prospective shipment date.

Check your cart. At this Step you should edit or review the content of your cart. You can return to Step 1 and add a new part


 
Step 3

 

Enter your name and billing address. If your shipping address is not the same as the billing address, please unmark the checkbox and fill the form and add a promotion code (if applicable). Here you may choose from 2 options for payment: 

a. Wire Transfer - your order will be saved and we will wait until your transfer arrives to start the order execution
b. PayPal/Credit Card - you will be redirected to PayPal's website where you can choose whether you pay by credit card or PayPal account.

To complete your order press the button. Upon payment receipt your order will be processed. We will ship with DPD, FedEx and other courier services worldwide.
 
^ Back to Top





 
  DrawMyShape Service ^ Back to Top  
The DrawMyShape service is designed for customers not familiar with CAD software. In this case you can e-mail a hand drawn graph of the shape to drawmyshape@cutashape.com and our technical service will create the .DXF file for you.
^ Back to Top





 
  Frequently Asked Questions ^ Back to Top  
What is CUTASHAPE? CUTASHAPE allows our customers to cut their own geometries from any available sheet material. It is designed to be used by anyone who needs custom made 2D elements. This service has been successfully used by architects, designers, engineers, modelers and others.

How does it work? 

It's easy! You need to create a .DXF (Drawing eXchange Format) file of the geometry you need and submit it on www.cutashape.com, select the material you want and place an order. Then your details will be shipped to you. If you can't draw a .DXF file you may use the DrawMyShape service.

How do I draw a shape? You need software able to export to a .DXF file. Almost any CAD (Computer Aided Design) and drawing software can read and write .DXF files. The most popular ones are CorelDraw®, Adobe Illustrator®, AutoCAD®, IntelliCAD®, Rhinoceros®, QCAD, ArchiCAD®, Microstation®, MAYA®, ProEngineer®, CATIA® or the freeware A9CAD. Drawing a 2D shape is slightly different in each program so please refer to the software manual for detailed information. 

What is a .DXF file format? The Drawing eXchange Format developed by AutoDesk® is a vector graphics format supported by almost all CAD systems and most 2D graphics software products.

Which .DXF objects can be read? The following 2D entities can be read
LINE, POLYLINE, LWPOLYLINE, ARC, SPLINE, CIRCLE, ELLIPSE, BLOCK
All other entities as well as Z-Coordinates will be ignored. 

What are the requirements for drawing a .DXF file? Do you have guidelines? Here are some basic rules:
- Use following 2D entities LINE, POLYLINE, LWPOLYLINE, ARC, SPLINE, CIRCLE, ELLIPSE, BLOCK;
- In one .DXF file all parts that have to be cut out from the same sheet material;
- Please draw only the parts you need. No frames, scales etc. Please remember: everything drawn will be cut!
- All linetypes will be read as "CONTINUOUS" ;
- If you need the same part several times you may duplicate it as often as needed it in the same .DXF file;
- If you order several parts in one .DXF file the distance between the single parts should not exceed 15mm;
- If you would like to cut letters, you should represent them as Lines/Polylines/SPLines and not as text;
- You may draw in millimeter, centimeter or inches but we recommend millimeter. At step one when selecting your .DXF file you have to select the drawing unit as well. At step 2 you will be able to see the size of your part. The scale in step 2 is in mm.

I don’t know how to draw .DXF files. Can you do it for me? Yes. The DrawMyShape service is what you need.


I need a test .DXF file. Where can I get it? Try this one.


What are the System Requirements to use CUTASHAPE?
You need a basic computer configuration with Internet Explorer® 6.0 (or later) with a SVG Viewer plug-in. Our service requires that you have "cookies" enabled on your web browser.

What is SVG? Scalable Vector Graphics (SVG) is a new graphics file format and Web development language based on XML. SVG enables Web developers and designers to create dynamically generated, high-quality graphics from real-time data with precise structural and visual control.

Is the SVG Viewer plug-in absolutely required for the use of the CUTASHAPE service? Yes. A SVG viewer plug-in is absolutely required for the use of the CUTASHAPE service since it properly displays vector graphics and has a zoom-in function allowing our customer to check the output with great precision.


May I use other browsers apart from Internet Explorer, e.g. Opera, Netscape, Mozilla? No. This site can be fully used only with Internet Explorer since it is the only browser that allows a SVG viewer to be installed.


What Materials and what thickness can I cut with CUTASHAPE.COM? There is a list of standard materials and sheet thickness we have on stock listed in a drop box on our web page.



The Material/thickness I need is not listed. Can you cut Custom Materials?
Yes. In general, almost all materials can be processed by CUTASHAPE. From the Materials drop-box on STEP 2 choose 'custom material' which appears at the bottom of the list. A text box will appear where you can describe your custom material. In this case CUTASHAPE will not be able to provide you automatically with a price and time for delivery for your order. Our customer service will get in touch with you as soon as we can provide you with this information. Then it will be up to you to decide whether you will accept the order or not. 

Is it possible to use your service to engrave or to combine engraving and cutting? Not yet. We are working on it.



What is the maximum detail size you can cut?
This depends on the material you select for there are different sheet sizes available for every material. CUTASHAPE performs a check for the maximum detail sizes you select as soon as you specify the material for the part.


I have some material at home/office/factory. Can you cut the shape out of it? Please contact us via email and describe exactly the material you have and the shape you need - our technical support will contact you as soon as possible.


What technology is used in for cutting the shapes? Currently we use Laser-cutting. Waterjet, abrasivjet, 2D-milling, wire-erosion and plasma-cutting are coming soon.


How can I reduce the cutting costs? Reduce the cutting length. If you reduce the number of the materials set-up costs will decrease. In general, cutting of plastics and wood is less expensive than cutting metal sheets; cutting thin materials is less expensive than cutting thick ones. If you need many parts out of the same material draw them all in one file and order them in a way they fit on a smaller area instead of uploading them one by one.

Is there a loss of accuracy because of the cutting width? Yes, the cutting width for the different materials varies linear between 0,1mm (for 0,5mm sheet material) and 0,4mm (for 15mm). CUTASHAPE is providing the cutting centered on the drawn line, so you lose half of the cutting width on both sides of the drawn contours. If you need a higher accuracy, please consider that and draw outer contours bigger and inner contours smaller with half the cutting width (offset the contours).

How do I pay? We accept payment via wire transfer, PayPal and all major credit cards.

For wire transfers make payment to:
General Laser Tochev & Tochev OEG
Mariahilfer Strasse 118/36
Vienna, Austria AT-1070
UID Nr. ATU 46719109

from outside Austria
Bank Austria Creditanstalt, Vienna, Austria
IBAN: AT33 1100 0094 3480 5900
BIC: BKAUATWW

from Austria
Kontonummer: 09434805900
BLZ 12000, Bank Austria Creditanstalt

Processing and shipment: Your order will be processed immediately upon payment receipt. The average processing time varies between 1 and 3 days. The prospective shipment date will be present on your order confirmation. CUTASHAPE would ship with regular mail and major currier services (FedEx, EMS, UPS, DPD etc.) to deliver it's products. Our total price includes tax, shipment and handling.

How can I get in touch with you?
Contact customer support via email.

May I speak to a CUTASHAPE representative on the phone? Our goal is to keep the cost for our service as low as we can. Thus, we prefer to solve as many issues as possible via email. Upon request a CUTASHAPE representative will call you back as soon as possible.
^ Back to Top





 
  Available materials ^ Back to Top  
At CUTASHAPE we use the finest materials from well established suppliers.
Aluminum Material description: weight 2700 kg/m3
Thickness available: 0,5mm; 1mm; 1,5mm; 2mm
Sheet size: 400 x 400mm
The cut is between 0.15mm and 0.3mm wide for 0.5mm to 2mm sheets. For thick materials the quality of the cut is not very good.

Brass Material description: weight 8000 kg/m3
Thickness available: 0,5mm; 1mm; 1,5mm; 2mm
Sheet size 400 x 400mm
The cut is between 0.15mm and 0.3mm wide for materials from 0.5mm to 2mm

Plexiglass Material description: weight 1200kg/m3
Thickness available: 0,5mm; 1mm; 1,5mm; 2mm; 3mm; 4mm; 5mm; 6mm; 8mm; 10mm; 12mm; 15mm
Sheet size: 1400 x 1000mm
The cut is between 0.15mm and 0.5mm wide for materials from 0.5mm to 15mm

Plywood (Timber) Material description: weight 500kg kg/m3
Thickness available: 0,5mm; 1mm; 1,5mm; 2mm
Sheet size: 1400 x 1000mm
The cut between 0.15mm and 0.3mm wide for materials from 0.5mm to 2mm, the quality of the cut is very good, but the surfaces get brown (burned)

Polystyrol Material description: weight 2300kg/m3
Thickness available: 0,5mm; 1mm; 1,5mm; 2mm
Sheet size: 1400 x 1000mm

Stainless steel Material description: weight 7800kg/m3
Thickness available: 0,5mm; 1mm; 1,5mm; 2mm
Sheet size on stock: 400 x 400mm
The cut is between 0.15mm and 0.3mm wide for sheets ranging from 0.5mm to 2mm thickness.

Steel Material description: weight 7800 kg/m3
Thickness available: 0,5mm; 1mm; 1,5mm; 2mm
Sheet size 400 x 400mm
The cut between 0.15mm and 0.3mm wide for materials from 0.5mm to 2mm; the quality of the cut is very good.
^ Back to Top





 
  Privacy Policy ^ Back to Top  
To become a customer of CUTASHAPE, we require personal information such as your name, e-mail address, phone number, billing and shipping information. We collect this information for the sole purpose of offering quality services. By becoming a client of CUTASHAPE and using our services, you agree that your personal data, such as your name, e-mail address, phone number, billing and shipping information, will be collected, stored and processed by CUTASHAPE for the purposes of providing to you the respective CUTASHAPE service. You also agree that CUTASHAPE may send you from time to time service announcements, administrative messages and the CUTASHAPE Newsletter.
CUTASHAPE automatically receives and records information on our server logs from your browser, including your IP address and the page you request. CUTASHAPE uses information to customize the content you see, fulfill your requests for services, improve our services, contact you, conduct research.

CUTASHAPE respects its customers' privacy and does not share their private information with third parties, save in cases required by applicable law. CUTASHAPE abides by all applicable laws for personal data protection and take any reasonable steps to safeguard the security of the information we collected, stored and/or processed by CUTASHAPE.

You can edit or delete your account information at any time.

CUTASHAPE does not record and/or store payment information or credit card information.

CUTASHAPE reserves the right to change this Privacy Policy at any time by posting the revised policy at this location. Please check back for updates to the Privacy Policy.

CUTASHAPE shall not be responsible for any disclosure of personal information resulting from the unlawful activities of third parties.
^ Back to Top





 
  Terms of service ^ Back to Top  
Acceptance of Terms CUTASHAPE provides its service to you, subject to the following Terms of Service ("TOS"), which may be updated by us from time to time without notice. Any changes posted to the TOS shall be effective immediately upon posting, and may be applied retroactively at the discretion of CUTASHAPE. When using www.cutashape.com (“Site”) or any CUTASHAPE service, you accept and agree to be bound by, and to comply with, the TOS, as amended, supplemented, revised and/or updated by CUTASHAPE from time to time.

In addition, when using particular CUTASHAPE services, you and CUTASHAPE shall be subject to any guidelines or rules applicable to such services, which may be posted or updated from time to time on this Site. All such guidelines or rules are hereby incorporated by reference into the TOS.

Rights over Intellectual Property All rights over intellectual property pertaining to the order or resulting from our service (including, without limitation, design rights, patents, copyright, know-how, trademarks, logos, graphics or artworks) shall remain the exclusive property of the customer and none of the above-mentioned rights shall be deemed to vest in CUTASHAPE.

The customer shall be solely responsible, in case any part of the order, including, without limitation, the shape itself or any part thereof, or its reproduction by CUTASHAPE in the course of providing the CUTASHAPE service, violates or infringes upon any applicable law or statutory right of any person or entity (including, without limitation, design rights, patents, copyright, know-how, trademarks, logos, graphics or artworks).

You further agree to defend, at your sole expense, any claim, suit, or proceeding brought against CUTASHAPE in relation to your order, for infringement or wrongful use of any intellectual property right of any third party, provided that CUTASHAPE gives you written notice of any such claim and provides you such reasonable cooperation and assistance as you may require in the defense thereof. You shall pay any damages and costs assessed against CUTASHAPE pursuant to such a suit or proceeding. Further, you agree to indemnify and hold CUTASHAPE harmless from and with respect to any such loss or damage associated with any such claim, suit, or proceeding.

Authorization of use Using CUTASHAPE for any unlawful activity is strictly prohibited. Materials from the CUTASHAPE web site may not be copied, republished, distributed, displayed publicly, uploaded, posted or transmitted in any way, without the prior written consent of CUTASHAPE. The materials on the site may not be modified or altered. Reverse engineering is strictly prohibited.

When you register at CUTASHAPE, your password and client number will be e-mailed to you. You may change your password anytime by entering myCutashape.

Description of Service CUTASHAPE allows customers to cut their own geometries (custom made 2D elements) from any available sheet material displayed on the site. You need to create a DXF (Drawing eXchange Format) file of the geometry you need, submit it to CUTASHAPE, select the material you want and place an order.

Placement of Orders After your order has been received by CUTASHAPE, an order confirmation including a date, reference number, type of shipment and price will be sent to your e-mail address. No customer order shall be binding on CUTASHAPE, unless confirmed by CUTASHAPE. Every change in the order details will be confirmed to you by a new order confirmation.

If you do not receive an order confirmation within the 2 hours following the receipt of your order by CUTASHAPE, please contact us.

It is within the discretion of CUTASHAPE to request additional information about the order. CUTASHAPE shall also be authorized to reject an order at its sole discretion, without further explanation.

Customer orders are kept by CUTASHAPE for a period of at least 3 months after the day of shipment.

Payment and Delivery Payments shall be made via PayPal, credit card or wire transfer. If using a wire transfer customers should include the order number.

Upon payment receipt a payment confirmation will be sent to your e-mail account stating the shipment date. After payment receipt orders are not changeable, not refundable and cannot be canceled.

To deliver its products CUTASHAPE uses major courier services. The delivery date on the payment confirmation is for orientation purposes only and is not guaranteed by CUTASHAPE.

The term for accomplishment of an order is calculated in working days in Austria and commences as from the day of payment receipt.

Since CUTASHAPE's products are custom made, CUTASHAPE does not accept returns.

Disclaimers and Limitation of Liability CUTASHAPE provides its services “as is” and all express, implied and statutory warranties, including, without limitation, the warranties of fitness for a particular purpose and non-infringement of proprietary rights, are expressly disclaimed to the fullest extent permitted by the law. To the fullest extent permitted by the law CUTASHAPE disclaims any warranties for the security, reliability, timeliness and performance of the services.

You expressly understand and agree that under no circumstances shall CUTASHAPE be held liable for a delay or a failure in the product delivery, which is due to the fault of:

(a) The shipper;
(b) The customer, such as the provision of incorrect shipping information, without limitation.

CUTASHAPE shall not be liable for losses or damages suffered by the customer or its company as a result of using the Adobe SVG Viewer or any other software for the purposes of the order placement.

The liability of CUTASHAPE for product defects, delay or non-performance of a service due to the fault of CUTASHAPE shall in any case be limited to the less of the cost of the respective detail (element) and the sum of EUR 1000. Such liability shall be limited only to the losses and damages occurring as a direct result of the respective service/delay/non-performance. This claim shall expire one month after product delivery or the due date of such delivery, as the case may be.

CUTASHAPE does not assume any liability in cases where sending of e-mail has become impossible due to technical reasons or otherwise.

CUTASHAPE assumes no liability for the legality of the order contents, which shall be the sole responsibility of the customer. CUTASHAPE shall not be held responsible for any losses or damages suffered from the customer or third parties resulting from the use of the CUTASHAPE products or services.

In cases of direct or indirect links to external Internet sites that are not within the area of responsibility of CUTASHAPE, the content of these external Web pages is not adopted by CUTASHAPE as its own. CUTASHAPE expressly declares that at the time of inclusion of the relevant links on the CUTASHAPE Web pages the corresponding linked pages were free of illegal contents. CUTASHAPE has no influence whatsoever on the current and future design of the contents of the links. CUTASHAPE hereby expressly disclaims all contents of all links changed after setting the links. Deep links on subpages and subdirectories of CUTASHAPE Web pages and the incorporation of CUTASHAPE Web pages in frames are only admissible with the prior written consent of CUTASHAPE.

Indemnity You agree to fully indemnify and hold CUTASHAPE, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any loss, damage, cost, liability, third party's claim or demand, including reasonable attorneys' fees, due to or arising out of the order content you submit to CUTASHAPE, your use of CUTASHAPE’s Site or services, your violation of the TOS or the law, or your violation of any rights of another.

Applicable Law and Jurisdiction These TOS shall be governed and interpreted pursuant to the laws of Austria, notwithstanding any principles of conflicts of law. The laws of Austria shall also apply to any and all issues arising between the parties hereto in relation to the provision of the CUTASHAPE services and not explicitly regulated by these TOS. Any disputes arising between the parties hereto in relation to the services provided by CUTASHAPE shall be resolved by the competent court in the Republic of Austria.

Severability If any part of these TOS is unlawful, void or unenforceable, that part only will be deemed severable and will not affect the validity and enforceability of any remaining provision hereof.

By closing this browser window or selecting the check box on our order site, you confirm that you have read, understand, and agree to abide by this TOS Agreement, and any documents incorporated by reference, and you agree that you intend to form a legally binding contract; and that these TOS, together with the order and any subsequent orders submitted by you to CUTASHAPE, constitute "a writing signed by You" under any applicable law or regulation. Any rights not expressly granted herein are reserved by CUTASHAPE
^ Back to Top





 
  Trademarks ^ Back to Top  
CUTASHAPE is a trademark of Cutashape

Third Party Trademarks
CorelDraw® is a trademark of Corel Corp.
Adobe Illustrator® is a trademark of Adobe Systems Inc.
AutoCAD® is a trademark of Autodesk Inc.
IntelliCAD® is a trademark of Intelicad Computers Inc.
Rhinoceros® is a trademark of TLM, Inc. DBA Robert McNeel & Associates Corp.
^ Back to Top
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Privacy policy | Terms of Service | ©2004 CUTASHAPE. All rights reserved.